Support & Knowledge Base

How can we help you?

Explore guides for getting started, placing orders, shipping, payments, and more.

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Getting Started
Learn the basics of Melangebox Creator — from account setup to your first order.
Orders & Printing
Everything about print technologies, quality standards, and placing orders.
Shipping & Delivery
Shipping policies, delivery timelines, tracking, and pincode coverage.
Payments & Billing
Wallet top-up, Razorpay, credit lines, and downloading invoices.
Account & Security
Manage your profile, password, branding settings, and account security.
Troubleshooting
Fixes for common issues with uploads, payments, and orders.

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What Melangebox Creator Offers

Print-on-Demand

Order from 1 unit. Upload your design, choose a garment and colour, get it delivered in 5–7 days. No stock risk.

Bulk Custom Orders

MoQ-based pricing for large runs. Choose fabric type, GSM, and quantity for the best per-unit cost.

AI Design Studio

Generate professional t-shirt graphics using AI (Creator Pro). Supports Puff, DTF, Embroidery, and more.

Business Dashboard

Real-time revenue, order analytics, wallet management, and Zoho-integrated GST invoicing.

Still need help?

Our support team is available Mon–Sat, 9 AM – 7 PM IST

Email Support

hello@melangebox.com

Typical response: within 4 business hours

WhatsApp / Chat

+91 90000 00000

Mon–Sat, 10 AM – 6 PM IST

Business Hours

Monday – Saturday

9:00 AM – 7:00 PM IST